Last updated: 23 April 2026
1. Purpose
The purpose of these terms and conditions is to give you information and guidelines on how the new wellness rewards Products, Multiply Inspire and Inspire Plus and Multiply Engage and Engage Plus, will work.
2. Parties and/or participants
2.1 “Momentum Multiply” refers to Momentum Multiply Proprietary Limited, herein referred to as “We” or “Us” or “Our” or “Momentum Multiply”.
2.2 “Member” refers to main member, and partner/spouse, adult dependant, child dependant of the main member, herein referred to as “you” or “your”.
2.3 “Product” refers to Momentum Multiply Inspire and Inspire Plus and Momentum Multiply Engage and Engage Plus.
3. Acceptance of these terms and conditions
3.1 By participating in Momentum Multiply Active Dayz and Recharge Dayz, you agree to have read, understood and accepted these rules. You also agree to the Momentum Multiply General Programme Rules and all the different sets of terms and conditions related to digital channel usage, privacy policy, rewards levels, partner terms and conditions (channel and Product). The aforementioned terms and conditions can be found here.
3.2 These rules will apply to and bind all Momentum Multiply Member(s). Dependants on your membership are also bound by these general rules. Any rule that applies to the main Member, will therefore also apply to dependants.
4. Weekly rewards general information
4.1 As a Momentum Multiply Member you get rewarded for achieving your weekly and monthly activity and recharge goals. These targets are available on the Multiply app.
5. Eligibility
5.1 Multiply Inspire Members: For Weekly and Monthly Wins, you will earn only HealthReturns.
5.2 Multiply Inspire Plus Members: For Weekly and Monthly Wins, you will earn HealthReturns or a partner voucher.
5.3 Multiply Engage Members do not qualify for Weekly or Monthly Wins and will not earn any rewards.
5.4 Multiply Engage Plus Members: For Weekly and Monthly Wins, you will earn a partner voucher.
6. Weekly Wins
6.1 Weekly Wins is a reward offered to Multiply Members who meet their weekly (Monday to Sunday) physical activity goals through Active Dayz.
6.2 These weekly targets are dynamic based on your activity.
6.3 You need to get 8 500 steps in a day or exercise at a specific intensity for a specific duration to get an active day – please refer to the Active Dayz terms and conditions.
6.4. Once you reach your activity target for the week, you’ll get a Weekly Win.
6.5 HealthReturns will be paid based on your individual rewards level which is based on your health and fitness assessment results.
7. Physical activities eligible for Weekly Wins
7.1 Activities logged through an activity tracking device or app, which has been linked to your Multiply profile, are eligible for Weekly Wins.
7.2 This includes earning Active Dayz through the required intensity and time per workout or 8 500 steps per day.
7.3 Gym visits or elite events do not qualify for Weekly Wins.
8. Earning boosted weekly rewards
8.1 You can earn a boosted weekly reward by:
8.1.1. Achieving your weekly physical activity target; and
8.1.2. Adding your Recharge Dayz weekly target (Recharge Goal – target available on the app)
8.2 Sync your device daily to determine if you have achieved your boosted Weekly Win.
8.3 Once you earn a boosted Weekly Win, you double your rewards.
9. Device syncing
9.1 Sync your device daily to see if you have achieved your Weekly Wins activity or sync your device every Sunday to see if you have achieved a Weekly Win.
9.2 Syncing is permitted up until midnight (24:00) on Wednesday to earn a Weekly Win for the previous week.
9.3 It is your responsibility to procure and link devices to access the Momentum Multiply benefits.
9.4 Please note third party device terms and conditions will apply and must be adhered to by Members.
9.5 Momentum Multiply will not be responsible or liable for any failure, malfunction or losses related to third party devices.
9.6 The responsibility to sync your device or app regularly is yours. Momentum Multiply will not be liable or responsible for the incorrect tracking due to Members not syncing devices timeously.
9.7 You must refer to the list of supported devices and apps for accessing the Momentum Multiply benefits/services, the list can be found on the Momentum Multiply app. Any other device or app cannot be used unless listed.
10. Choosing partner vouchers
10.1 A qualifying Member can choose a treat as soon as you have achieved your goal.
10.2 A qualifying Member will have 14 (fourteen) days to choose a partner voucher, from the date on which your goal was achieved.
10.3 Log in to the app to choose your voucher. Once you’ve selected your voucher, you will get your voucher code. This will then be sent to you via SMS.
10.4 Multiply Inspire Plus Members can also choose a voucher instead of HealthReturns.
11. Double your weekly rewards
11.1 If you achieve your weekly Recharge Goal, you will double your weekly reward.
12. Monthly Wins and monthly rewards
12.1 If you get four consecutive Weekly Wins, you get a Monthly Win.
12.2 HealthReturns will be paid based on your individual rewards level which is based on the outcome of your health and fitness assessments.
12.3 Monthly Wins rewards you for every 4-week winning streak.
13. Earning monthly rewards
13.1 Achieve a 4-week Weekly Wins streak and get rewarded.
13.2 A boosted monthly reward (adding a Recharge Goal) can only be earned once you have achieved your Active Dayz monthly win.
13.5 Upon earning a Monthly win for both Active and Recharge Dayz, you are eligible for a boosted monthly reward.
14. Monthly rewards voucher
14.1 Multiply Inspire Plus Members who qualify for Monthly Wins can choose between HealthReturns or one voucher for each Monthly Win.
15. Vouchers rules
15.1 Once the voucher is selected, a voucher will be issued with a voucher code via SMS.
15.2 The voucher code must be provided at the point of sale in order to be redeemed.
15.3 For Dis-Chem online purchases, the voucher code must be captured before payment is made.
15.4 The voucher may not be exchanged for cash.
15.5 Vouchers are valid for 14 (fourteen) days from date of issue.
15.6 Multiple vouchers may be used for a single transaction.
15.7 The voucher may not be used in conjunction with any other promotion or discount.
15.8 All vouchers are for single use only and cannot be used multiple times if the full voucher value was not used, change will not be given.
16. Fees and charges
16.1 If you earn HealthReturns, you will pay R40 per year administration fee for your HealthSaver account.
17. Availability of Wins partners
17.1 The Weekly and Monthly Wins programme enables Members to redeem Weekly and Monthly Wins with selected third party partners (“Wins Partners”) that have entered into arrangements with us from time to time.
17.2 We may, acting reasonably and in the ordinary course of business, add, withdraw or replace Wins Partners from time to time due to commercial, operational or other legitimate considerations.
17.3 Members may redeem their Wins only with those Wins Partners that are available and participating in the programme at the time the redemption is made.
17.4 While we will use reasonable efforts to maintain a diverse range of Wins Partners, no representation or guarantee is made that any specific Wins Partner will remain available for any particular period.
18. Limitations and restrictions
18.1 No Member under 18 are permitted to engage in this benefit.
19. Apps
19.1 All engagement for Momentum Multiply Inspire and Inspire Plus and Momentum Multiply Engage and Engage Plus will take place on the Momentum app or the Momentum Multiply app.
19.2 Momentum clients will have access to Momentum Multiply and the relevant Products through the Momentum app and all other Members will have access through the Momentum Multiply app.
19.3. Download the Momentum Multiply app here:
19.3.1. For apple devices: App Store
19.3.2. For android devices: Google Play
19.3.3. For Huawei devices: AppGallery
19.4. Download the Momentum app here:
19.4.1. For apple devices: App Store
19.4.2. For android devices: Google Play
19.4.3. For Huawei devices: AppGallery
19.5. Once you’ve downloaded the respective app, you need to register a profile. You will be able to view all your health and membership details on your private profile.
19.6. Please note that the Momentum Multiply app terms and conditions will apply, you can find these on the app.
20. Termination and cancellation
20.1 You will no longer have access to this benefit if your Momentum Multiply membership is cancelled.
20.2 On termination date of the main Member’s Momentum Multiply membership, all Members’ rights to the benefits will cease and no refunds of any fees paid will be permitted. Refer to the Momentum Multiply General Programme Rules for details which can be found here.
20.3 Momentum Multiply may cancel or suspend your benefit upon investigation proving one of the below:
20.3.1 You breach any of the rules of Momentum Multiply; or
20.3.2 You are using the benefit(s) of the programme in an abusive and/or fraudulent manner.
20.4 Momentum Multiply may cancel your benefit upon conclusion of the investigation proving one of the abovementioned breaches.
21. Change to the terms, conditions and rules
21.1 Momentum Multiply may, in its sole discretion and at any time, amend these rules and/or any business rules associated with them in any manner whatsoever. Such amendments may include, but shall not be limited to, amendments to the amounts and percentages referred to in these rules as well as changing the model of the Momentum Multiply programme.
21.2 Momentum Multiply shall publish the amended terms and conditions on Momentum Multiply digital channels or any other manner as Momentum Multiply may determine in its sole discretion.
21.3 You will be provided with 30 (thirty days) prior notice to any amendments and if you continue to use the Momentum Multiply benefits at the end of the notice period (effective date), you will be deemed to have accepted the amendments.
22. Important disclosures and legal matters
22.1 If you fail to comply with any part of these rules, you will be disqualified and you will forfeit any benefit(s).
22.2 Should we not exercise some or all of our rights or waive certain requirements, this shall not be seen as a waiver of our rights or deprive us from insisting on strict adherence to those terms or any other term at a later stage. You must not assume that this means that the rules have been changed or that it no longer applies to you.
22.3 Momentum Multiply is not responsible/liable for any unauthorised human or technical intervention, or for any transactions that is not processed, executed, saved or transmitted, regardless of the cause.
22.4 Momentum Multiply may at its sole discretion decide who may participate in these benefits/challenges.
22.5 Any benefit allocated to you considers prevailing legislation and/or any applicable practice. In the event of a change in the applicable legislation and/or practice, Momentum Multiply reserves the right to adjust the benefits accordingly without any reasonable notice to you.
22.6 If one or more of these rules is invalid, unlawful or unenforceable, such portions will be severable from the body and it will not impact on the validity of remaining rules, which will stay valid.
22.7 You may not transfer or cede or exchange or sell membership, benefit or reward rights to another person.
23. Personal information and privacy
23.1 Momentum Multiply will handle your right to privacy according to the rules and regulations as stipulated here.
23.2 You will be asked to agree to certain privacy settings when registering a profile on the Momentum or Momentum Multiply app. These privacy settings can be updated at any time.
24. Contact information
24.1 If you have any queries, chat with us on multiply.co.za or alternatively WhatsApp us on 0861 88 66 00 or send an email to multiply@momentum.co.za.
25. Definitions
25.1 Adult dependant means dependants 18 years and older
25.2 Child dependant means persons aged 17 years and below
25.3 Momentum Multiply General Programme Rules shall mean the main terms, conditions and rules for the Momentum Multiply Programme, which will apply to all Momentum Multiply users who utilise and accept these rules.
26. Interpretation
26.1 In these rules, the singular always refers to plural, as well as the other way around. In these rules references to the masculine gender shall include the feminine.
26.2 The headings in this agreement will not affect the interpretation of it.