1. Purpose
The purpose of these terms and conditions is to give you information and guidelines on how the new wellness rewards products, Multiply Inspire and Inspire Plus and Multiply Engage and Engage Plus, will work.
2. Parties and/or participants
2.1. Momentum Multiply – refers to Momentum Multiply Proprietary Limited herein referred to as “We” or “Us” or “Our” or “Momentum Multiply”.
2.2. Member – refers to main member; partner/spouse; adult dependant; child dependant herein referred to us as “you” or “your”.
2.3. Momentum Multiply Inspire and Inspire Plus and Momentum Multiply Engage and Engage Plus, herein referred to as the “product”.
3. Acceptance of these terms and conditions
3.1. By participating in Momentum Multiply Active Dayz, you agree to have read, understood and accepted these rules. You also agree to the Momentum Multiply General Programme Rules and all the different sets of terms and conditions related to digital channel usage, privacy policy, partner terms and conditions (channel and product).
3.2. These rules will apply to and bind all Momentum Multiply member(s). Dependants on your membership are also bound by these general rules. Any rule that applies to the main member, will therefore also apply to dependants.
4. Active Dayz general information
4.1. As a Momentum Multiply member, you earn Active Dayz for completing certain activities and tracking these activities with a supported fitness tracking device or app.
4.2. You need to burn 300 calories in one workout (per day) or take 10 000 steps in a day to earn an active day.
5. Eligibility
5.1. Active Dayz are available to:
5.1.1. Members 18 years and older; and
5.1.2. Members of Multiply Inspire and Inspire Plus and Engage Plus; and
5.1.3. Members include main members, their spouses or partners and adult dependants.
6. Active Dayz via 300 calorie workout session
6.1. Start your workout session on your activity tracking device when you start to exercise and stop the workout session on your device or app when you are done.
6.2. If you forget to stop the workout session on your device or app, this may affect your ability to earn an active day.
6.3. You should not start a workout session on your device or app unless you are exercising (actively working out).
6.4. If a workout session is started on the device or app and left running without you actually working out or exercising, the active day will not be awarded to you even though the device will show 300 calories burnt (these are passive calories).
7. Active Dayz via 10 000 steps a day
7.1. You must take 10 00 steps or more throughout a single day.
7.2. This will count towards an active day.
8. Third party devices and syncing
8.1. It is your responsibility to procure and link devices to access the Momentum Multiply benefits.
8.2. Please note third party device terms and conditions will apply and must be adhered to.
8.3. Momentum Multiply will not be responsible or liable for any failure, malfunction or losses related to third party devices.
8.4. The responsibility to sync your device or app regularly is yours, Momentum Multiply will not be liable or responsible for the incorrect tracking due to members not syncing devices timeously.
8.5. Members must refer to the list of supported devices and apps for accessing the Momentum Multiply benefits/services, the list can be found on the Momentum Multiply app.
9. Rewards for Active Dayz
9.1. Only members on Multiply Inspire, Inspire Plus or Multiply Engage Plus get rewarded for achieving their activity goals.
9.2. You get Weekly Wins when you earn Active Dayz and achieve your weekly activity goals.
9.3. If you keep this up for 4 consecutive weeks, you can earn a Monthly Win.
9.4. For Multiply Inspire and Inspire Plus members:
9.4.1. You earn HealthReturns if you achieve your weekly and monthly goals.
9.4.2. The amount you get for achieving your weekly and monthly targets will be based on your fitness level.
9.5. For Multiply Engage Plus members:
9.5.1. You earn Weekly Wins for achieving your weekly activity goals.
10. Commencement and duration
10.1. You can start earning Active Dayz once you become a Momentum Multiply member.
11. Fees and charges
11.1. If you earn HealthReturns you will pay R40 per year administration fee for your HealthSaver account.
12. Limitations and restrictions
12.1. No under 18s will be able to earn Active Dayz.
13. Apps
13.1 All engagement for Multiply Inspire and Inspire Plus and Multiply Engage and Engage Plus will take place on the Momentum app or the Momentum Multiply app.
13.2 Momentum clients will have access to Momentum Multiply and the relevant products through the Momentum app and all other members will have access through the Momentum Multiply app.
13.3 Download the Momentum Multiply app here:
13.3.1 For apple devices: App Store
13.3.2 For android devices: Google Play
13.3.3 For Huawei devices: AppGallery
13.4 Download the Momentum app here:
13.4.1 For apple devices: App Store
13.4.2 For android devices: Google Play
13.4.3 For Huawei devices: AppGallery
13.5 Once you’ve downloaded the respective app, you need to register a profile. You will be able to view all your health and membership details on your private profile.
13.6 Please note the Momentum Multiply app terms and conditions will apply, you can find these on the app.
14. Termination and cancelation
14.1 You will no longer have access to this benefit if your Momentum Multiply membership is cancelled.
14.2 On termination date of the main member’s Momentum Multiply membership, all members rights to the benefits will cease and no refunds of any fees paid will be permitted. Refer to the Momentum Multiply General Programme Rules for details.
14.3 Momentum Multiply may cancel or suspend your benefit upon investigation proving one of the below:
14.3.1 You breach any of the rules of Momentum Multiply; or
14.3.2 You are using the benefit(s) of the programme in an abusive and/or fraudulent manner.
14.4 Momentum Multiply may cancel your benefit upon conclusion investigation proving one of the abovementioned breaches.
15. Change to the terms, conditions and rules
15.1 Momentum Multiply may, in its sole discretion and at any time, amend these rules and/or any business rules associated with them in any manner whatsoever. Such amendments may include, but shall not be limited to, amendments to the amounts and percentages referred to in these rules as well as changing the model of the Momentum Multiply programme.
15.2 Momentum Multiply will publish the amended terms and conditions on Momentum Multiply digital channels or any other manner as Momentum Multiply may determine in its sole discretion.
15.3 You will be provided with thirty days prior notice to any amendments and if you continue to use the Momentum Multiply benefits at the end of the notice period (effective date), you will be deemed to have accepted the amendments.
16. Important disclosures and legal matters
16.1 If you fail to comply with any part of these rules, you will be disqualified and you will forfeit any benefit(s).
16.2 Should we not exercise some or all of our rights or waive certain requirements shall not be seen as a waiver of our rights or deprive us from insisting on strict adherence to those terms or any other term at a later stage. You must not assume that this means that the rules have been changed or that it no longer applies to you.
16.3 Momentum Multiply is not responsible/liable for any unauthorised human or technical intervention, or for any transactions that is not processed, executed, saved or transmitted, regardless of the cause.
16.4 Momentum Multiply may at its sole discretion decide who may participate in these benefits/challenges.
16.5 Any benefit allocated to you considers prevailing legislation and/or any applicable practice. In the event of a change in the applicable legislation and/or practice, Momentum Multiply reserves the right to adjust the benefits accordingly without any reasonable notice to you.
16.6 If one or more of these rules is invalid, unlawful or unenforceable, such portions will be severable from the body and it will not impact on the validity of remaining rules, which will stay valid.
16.7 You may not transfer or cede or exchange or sell membership, benefit or reward rights to another person.
17. Personal information and privacy
17.1 Momentum Multiply will handle your right to privacy according to the rules and regulations as stipulated here.
17.2 You will be asked to agree to certain privacy settings when registering a profile on the Momentum or Momentum Multiply app. These privacy settings can be updated at any time.
18. Contact information
18.1 If you have any queries about Active Dayz, chat with us on multiply.co.za or alternatively WhatsApp us on 0861 88 66 00 or send an email to multiply@momentum.co.za.
19. Definitions
19.1 Adult dependant means dependants 18 years and older.
19.2 Child dependant means persons aged 17 years and below.
19.3 Momentum Multiply General Programme Rules shall mean the main terms, conditions and rules for the Momentum Multiply programme which will apply to all Momentum Multiply users who utilise and accept these rules.
20. Interpretation
20.1 In these rules, the singular always refers to plural, as well as the other way around. In these rules references to the masculine gender shall include the feminine.
20.2 The headings in this agreement will not affect the interpretation of it.