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Multiply
Multiply online shop
Multiply online shop
Payments
What happens if the money goes off my card with a Multiply online shop purchase, but I don't receive an SMS, app, or email notification?
How do I know if my card is approved for ecommerce transactions?
Which methods of payment do you accept on the Multiply online shop?
How do I use my Multiply online shop store credit?
How do I know if I have store credit on the Multiply online shop?
What should I do if I don’t get my OTP from the Multiply online shop?
Orders
Can I track my returns request?
What do I do if my order from the Multiply online shop is not delivered within the specified time?
Can I fast-track my Multiply online shop order?
Can I track my Multiply online shop order?
Vouchers
What are the spend limits for vouchers on the Multiply online shop?
What do I do if my voucher is not delivered within the specified time?
I bought two vouchers but only received one. What should I do?
Will I get a refund if I don't use the voucher?
Can I return vouchers and gift cards?
Can I fast-track my voucher order?
General
What are the spend limits for products on the Multiply online shop?
What should I do if I can't log in to the Multiply online shop?
How do I log in to the Multiply online shop?
Can I request for a product to be added to the Multiply online shop?
How do I cancel an order on the Multiply online shop?
Does my Multiply rewards level offer me better discounts and cashbacks?