The purpose of these terms and conditions is to give you information and guidelines on how the new wellness rewards products, Multiply Inspire and Inspire Plus and Multiply Engage and Engage Plus, will work.
2. Parties and/or participants
2.1. Momentum Multiply – refers to Momentum Multiply Proprietary Limited herein referred to as “We” or “Us” or “Our” or “Momentum Multiply”.
2.2. Member – refers to main member; partner/spouse; adult dependant; child dependant herein referred to us as “you” or “your”.
2.3. Momentum Multiply Inspire and Inspire Plus and Momentum Multiply Engage and Engage Plus, herein referred to as the “product”.
3. Acceptance of these terms and conditions
3.2. These rules will apply to and bind all Momentum Multiply member(s). Dependants on your membership are also bound by these general rules. Any rule that applies to the main member, will therefore also apply to dependants.
4. Recharge Dayz general information
4.1. As a Momentum Multiply Inspire, Inspire Plus or Engage Plus member, you earn Recharge Dayz for completing a scan on the Momentum Multiply app and getting a good Recharge Score.
4.2. Your Recharge Score is measured with a finger scan with your smartphone’s camera through the app.
4.3. It measures your sleep recovery and stress on waking.
4.4. The measurement will be taken before 08:00 in the morning.
4.5. This scan will show you how ready you are to face the day and give you recommendations on how to improve your result.
5.1. Recharge Dayz are available to:
5.1.1. Members 18 years and older; and
5.1.2. Members of Momentum Multiply Inspire and Inspire Plus and Momentum Multiply Engage Plus; and
5.1.3. Members include main members, their spouses or partners and adult dependants.
6. Earning Recharge Dayz
6.1. Your Recharge Score is determined by measuring your resting heart rate (RHR) through a screening test on the Momentum Multiply app, which is the number of times your heart beats per minute while you are in a resting state.
6.2. Scan your finger with your phone’s camera on waking and before 08:00 in the morning.
6.3. The pulse signal on your finger is stronger and more accurate than on your wrist. By doing this test every morning, you can boost your rewards.
6.4. Before you measure your resting heart rate, follow the instructions closely for a more accurate measurement.
6.5. Momentum Multiply calculates your baseline for your RHR so you have a snapshot when something changes.
7. Measurement of Recharge Dayz
7.1. You can take this test as many times as you like throughout the day, but only the last test taken before 08:00 every morning will be considered for Recharge Dayz.
7.2. Five minutes of rest is recommended to get the actual resting heartrate before measurement as your heartrate can easily go up if you have a fever, you are angry or you just exercised.
7.3. If you get a Level 4 or Level 5 Recharge Score, you’ll earn a recharge day.
7.4. This level will determine the HealthReturns that you’ll earn on Inspire and Inspire Plus. Members on Engage Plus an earn a boosted Weekly Win.
8. Rewards based on Recharge Dayz
8.1. When you complete your scan before 08:00 in the morning and you receive a good Recharge Score (Level 4 or 5), you earn a recharge day.
8.2. Once you achieve your target number of Recharge Dayz for the week, you achieve your Recharge Goal.
8.3. You earn HealthReturns for achieving your Recharge Goals. Read more on multiply.co.za.
9. Fees and charges
9.1. If you earn HealthReturns, you will pay a R40 per year administration fee for your HealthSaver account.
10.1 All engagement for Momentum Multiply Inspire and Inspire Plus and Momentum Multiply Engage and Engage Plus will take place on the Momentum app or the Momentum Multiply app.
10.2 Momentum clients will have access to Momentum Multiply and the relevant products through the Momentum app and all other members will have access through the Momentum Multiply app.
10.3 Download the Momentum Multiply app here:
10.1.1 For apple devices: App Store
10.1.2 For android devices: Google Play
10.1.3 For Huawei devices: AppGallery
10.2 Download the Momentum app here:
10.2.1 For apple devices: App Store
10.2.2 For android devices: Google Play
10.2.3 For Huawei devices: AppGallery
10.3 Once you’ve downloaded the respective app, you need to register a profile. You will be able to view all your health and membership details on your private profile.
10.4 Please note the Momentum Multiply app terms and conditions will apply, you can find these on the app.
11. Termination and cancellation
11.1 You will no longer have access to this benefit if your Momentum Multiply membership is cancelled.
11.2 On the termination date of the main member’s Momentum Multiply membership, all your rights to the benefits will cease and no refunds of any fees paid will be permitted. Refer to the Momentum Multiply General Programme Rules for details.
11.3 Momentum Multiply may cancel or suspend your benefit upon investigation proving one of the below:
11.3.1 You breach any of the rules of Momentum Multiply; or
11.3.2 You are using the benefit(s) of the programme in an abusive and/or fraudulent manner
11.4 Momentum Multiply may cancel your benefit upon conclusion investigation proving one of the abovementioned breaches.
12. Change to the terms, conditions and rules
12.1 Momentum Multiply may, in its sole discretion and at any time, amend these rules and/or any business rules associated with them in any manner whatsoever. Such amendments may include, but shall not be limited to, amendments to the amounts and percentages referred to in these rules as well as changing the model of the Momentum Multiply programme.
12.2 Momentum Multiply shall publish the amended terms and conditions on Momentum Multiply’s digital channels or any other manner as Momentum Multiply may determine in its sole discretion.
12.3 You will be provided with thirty days prior notice to any amendments and if you continue to use the Momentum Multiply benefits at the end of the notice period (effective date), you will be deemed to have accepted the amendments.
13. Important disclosures and legal matters
13.1 If you fail to comply with any part of these rules, you will forfeit any benefit(s).
13.2 Should we not exercise some or all of our rights or waive certain requirements, this shall not be seen as a waiver of our rights or deprive us from insisting on strict adherence to those terms or any other term at a later stage. You must not assume that this means that the rules have been changed or that it no longer applies to you.
13.3 Momentum Multiply is not responsible/liable for any unauthorised human or technical intervention, or for any transactions that is not processed, executed, saved or transmitted, regardless of the cause.
13.4 Momentum Multiply may at its sole discretion decide who may participate in these benefits/challenges.
13.5 Any benefit allocated to you considers prevailing legislation and/or any applicable practice. In the event of a change in the applicable legislation and/or practice, Momentum Multiply reserves the right to adjust the benefits accordingly without any reasonable notice to you.
13.6 If one or more of these rules are invalid, unlawful or unenforceable, such portions will be severable from the body and it will not impact on the validity of remaining rules, which will stay valid.
13.7 You may not transfer or cede or exchange or sell membership, benefit or reward rights to another person.
14. Personal information and privacy
14.1 Momentum Multiply will handle your right to privacy according to the rules and regulations as stipulated here.
14.2 You will be asked to agree to certain privacy settings when registering a profile on the Momentum or Momentum Multiply app. These privacy settings can be updated at any time.
15. Contact information
15.1 If you have any queries, chat with us on multiply.co.za or alternatively WhatsApp us on 0861 88 66 00 or send an email to firstname.lastname@example.org.
16.1 Adult dependant means dependants 18 years and older.
16.2 Child dependant means persons aged 17 years and below.
16.3 Momentum Multiply General Programme Rules shall mean the main terms, conditions and rules for the Momentum Multiply Programme, which will apply to all Momentum Multiply users who utilise and accept these rules.
16.4 RHS means resting heart rate.
17.1 In these rules, the singular always refers to plural, as well as the other way around. In these rules references to the masculine gender shall include the feminine.
17.2 The headings in this agreement will not affect the interpretation of it.